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    • Mr.Ali Jahani , Public Relation Manager announced: The people welcome Increase for Parsian Bank services.

      Mr.Ali Jahani , Public Relation Manager announced:  The  people  welcome Increase for Parsian Bank services.

      The Public Relation director of Parsian Bank announced that the clients' reception for banking services of Parsian Bank would be increased at year 1390.

      The Public Relation director of Parsian Bank announced that the clients' reception for banking services of Parsian Bank would be increased at year 1390.
      Mr.Jahani added that evaluation the performance of customer relationship Section which was established in public relation office , indicated that this Section was responder to 100,000 contacts connected by all connection Channels, between all contacts ,90 per cent of them had been replied by Call center while the number of current contacts with operator and IT service had been performed separately as well.
      He declared the mentioned report indicated that the volume of contacts at Year 1390 had been increased to126 per cent and in comparison to year 1389 , 41 per cent were increased. The statistics showed increase people's Reception of banking services too.
      Mr.Jahani added : Parsian Bank customer relation unit with the aim of Making Value for clients , reverence the dignity of audiences, using the Equipped software and the modern facilities by way of different connection Channels like Telephone, Electronic Post , SMS, Fax, Voice box, Internet
      Site, are responder to all questions of clients and those customers who need the Consultation around different banking services.
      He reminded that qualitative and effective response to callers , respect to Customers , speed in offering services, client information security , are the Central principles for function of customer relations of Parsian Bank . All Our respondents in the A/M section , have the honor to present on time sincere Services to clients.
      Mr.Jahani added that in addition to customer relation unit and quick response of the unit , Parsian Bank , had been the only bank which had Installed and set up the direct connection call between General Director and Clients in all Parsian Bank Branches.
      By this way , customers could easily bring up their comments , points and Proposals about work processes and electronic services, hence discuss about them with General Director so receive their related replies too.