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    • In comparison to year 1389 , growth of 47 percent of Parsian bank customer Contact call center , has been occurred .

      In comparison to year 1389 , growth of 47 percent of  Parsian bank  customer Contact  call center , has  been occurred .

      Performance evaluation of Parsian Bank customer contact call center shows that . This unit during the firth 6 months of year 1391 , has been responder for 44380 contacts from different channels of communication , compared to the same period at year 1389 has grown about 47 percent.

      Performance evaluation of Parsian Bank customer contact call center shows that . This unit during the firth 6 months of year 1391 , has been responder for 44380 contacts from different channels of communication , compared to the same period at year 1389 has grown about 47 percent.
      According to the report of public relation section of Parsian bank: In general this performance shows that during the past two years, respectively recorded voice messages from part of this center have had the growth of 196 Percent. The sent e-mails 65 percent and the phone contacts 45 percent.
      Most of central calls have been by phone. It is noteworthy that the number of Sent e-mails from part of clients and people to the bank will be increasing day by day, and this is the symbol of development and progress of electronic communications between bank and its audiences. According to this report ,most of contacts with center during the past 6 months will be about electronic services items, cards, and the services of E-commerce company.